Restore Data Feature

[NewToYouMD]

I have paid extra to backup my date each evening to the Consignpro VHS backup system. However, Consignpro keeps telling me that I have to back up to a flash drive in order to restore data on my home computer so I am able to work from home in the evening... It makes no sense to me to backup to an online server and pay extra to back it up online and cant access it online from home to restore...... I have tried multiple time to backup data to my flash drive, says it was successful.. get home and nothing is on flash drive. Please tell me how I can utilize the online backup that I pay for

[Brian Wilson]

Hi,

Our backup routine is just that, a process to safely store your data in case you need it in a crash. We get involved to help you recover that data, if and when you need it.

You should be able to backup to your flash drive to work at home - nothing should prevent that from working correctly. If you are on our Support Plan, just give them a call for assistance with this.